Booking Conditions

Booking Conditions
Courchevel


Booking Conditions
+33 (0) 975 17 08 36


GENERAL BOOKING CONDITIONS

Booking and payment conditions
To confirm the reservation, the tenant will need to pay:

  • A deposit of 50% of the rental price. Expressly agreed on by the parties, it is understood that this sum is paid as a down payment and not as earnest money.
  • The 2 copies of the signed contract must be returned

The balance is payable no later than one month before the arrival date.
If the balance remains unpaid within one month before the arrival date, the agency will have the rights to cancel the reservation. In that case, the deposit will not be refunded and the 50% left of the stay will be charged the tenant (see cancellation rubric)
Any reservations made less than one month before arrival must be paid in full.
All our prices are in Euros including rent, booking fees, electricity, water and heating.
Tourist tax is not included in the public rate.
Please note that the bank fees are charged to the client.
The lessee undertakes to accept the rented premises on the dates and times established in the contract.
The keys delivery will be done after the payment of the security deposit (amount depending on the type of accommodation) all additional services as appropriate, and tourist tax

Condition of the contract development:
The agency will market it rental offers by any way and all sort of advertising.
The tenant will make his reservation in accordance with the terms existing in the article “Booking and payment conditions”.
The rental contract will be valid only when confirmed by the agency, this will be done within the month the deposit has been received. If by any circumstances at that deadline the agency has not confirmed the reservation, the agency will return the deposit

Cancellation
Any cancellation must be notified by a letter.
Date of receipt will determine the cancellation date.
In any case the following conditions will be applied.
From the booking date to 61 days: the deposit is not refunded to the tenant
From 60 to 43 days: 50% of the stay will be charged to the tenant
From 42 days to the arrival date or no show: 100% of the stay will be charged to the tenant
In case NON REFUNDABLE RATE -Non-cancellable, non modifiable, non refundable.
Any shortened stay will not be refunded.
In case of cancellation from the agency of your stay in the expected residency for some external circumstances, the agency will provide you, if possible, another accommodation of the same category or higher with no additional charges. Otherwise the agency is immediately committed to refund the full amount that has been paid. In this assumption, the tenant will abstain from report damages, whatever it is.

Insurance:

All the objects or the personal effects belonging to the tenant, recover from the own responsibility of this one.
The present contract includes an insurance cancellation the conditions of which are mentioned in the paragraph "Cancellation" above.
Regarding the rented property, the tenant is responsible for damage which he will have caused. The Courchevel Travel & The Grand Selection agency disclaims all liability if a water damage, a fire or a theft arise during the stay.
The agency and the owner declines any responsibility regarding these tenant's risks arising during the stay.

Security guarantee deposit
The guarantee deposit is paid to settle the cost of any damage that might have been incurred by the rented real estate property or by items of furniture or other items furnishing the rented premises, and to settle the various expenses.
The cashable security guarantee deposit will have to be paid by the tenant, the latest on arrival.
It can be paid either by credit card, by cash  (we avoid it at maximum), by cheque or by bank transfer as per the amount indicated on the above contract. If paid by cheque, thank you  to send it a month prior arrival date.
It will be returned within two weeks after departure when everything has been thoroughly checked, less the cost of rehabilitation of accommodation if any degradations were noted.
In case of damage, if the deposit paid is not sufficient, the tenant will be liable to pay the difference to cover the extra costs.


Natural and technological risks
According to the law of July 30th, 2003 on the prevention of the damage and to the article L 125-5 of the code of the environment, the tenants of real property situated in zones covered by a technological or natural plan of risk prevention predictable, prescribed or approved, or in zones in “sismité” defined by a decree in Council of State, are informed by the landlord of the existence of the risks aimed by these plans and decrees. Considering the seasonal and temporary real estate character of the activity(occupation) of the properties(goods); Courchevel Travel & The Grand Selection & Cimalpes holds measure of the tenant the totality of the texts of laws and the decrees, the state of the risks by municipality and the plans of zoning of the updated risks delivered by the municipalities and the prefecture of Savoy.
For more information on the major natural and technological risks of Savoy and its municipalities:
By internet: http: // www.savoie.pref.gouv.fr/actu/risques.as p (the prefecture of Savoy); http: // www.prim.net (by municipality / regions); http: // www.mairie-courchevel.com / or By telephone: 33 ( 0 ) 4 7975 5000 (Prefecture of Savoy)
The tenant can have acquainted with the State of of natural and technological risks and declares to deal personally with this situation.

Concierge Services:
An extra between 10% and 20% (to the price before tax) will be added to concierge services (transfers, cleaning...)
The price increase by Courchevel Travel & The Grand Selection  of some services with a reduced VAT rate will necessarily lead to a change to standard VAT rate . Except services subjected to outlays.

Outlays
Some additional services subjected to a reduced VAT rate are supplied to you like outlays: being intermediate, Courchevel Travel & The Grand Selection  is appointed by his customer to buy from a reduced VAT rate of the product or the service (ski passes, ski lessons ESF) with the concerned company. It is about a refund of outlays for others and the intermediary Courchevel Travel & The Grand Selection  does not have to subject to the VAT the sums which have been paid. Courchevel Travel & The Grand Selection  does not practice margin and the service is bought from the public price shown in the boxes of providers.

Arrival

Upon your arrival the tenant must report at the Courchevel Travel & The Grand Selection  agency where he will be indicated his apartment/chalet’s location and instructions.
Check in time is from 5pm.
For arrivals after 7.30pm, please contact Courchevel Travel & The Grand Selection  agency before 12 so arrangement can be made.
The agency will not organize any arrivals after midnight.

Departure
On the departure day, the apartment/chalet MUST BE VACATED and the keys returned by 10.00 am.
Any late check out will be charged 150 €/hour or part there of.
The payment of the final bill (extra charges as ski passes etc...) must be done the day prior to departure (on Friday);
The Cimalpes agency is opened from 9.00 am to 7.30pm.
Any keys, remote control or beeper that is not handed in will be charged at purchased price.

Duration of your stay
The duration of the stay is fixed by the contract and the tenant will not be authorized under any circumstances to remain in the apartment/chalet after the end date stated on the contract, unless express permission is given by Courchevel Travel & The Grand Selection  agency  (any further stay will incur extra charges).
 

Animals
Animals are not permitted unless express authority given by the agency with the consent of the owner (additional charge of 100€)
Inventory and premises
The incoming and outgoing inventory will be made unilaterally by the agency prior to arrival and after departure of the tenant. The tenant must report any fault within 72 hours. After this period, the leased property will be considered free of any damages.

The tenants’ obligations

  1. The tenant will take care of the apartment/chalet which is in the care of Courchevel Travel & The Grand Selection  agency. The premises will be used as accommodation and under no circumstances will be their main or second home address or can be used for any professional and commercial activities.
  2. The tenant must use the apartment/chalet in a manner as to not cause any nuisance to the neighborhood. (Excessive noise or antisocial behavior).
  3. The tenant must not sublet the accommodation under any circumstances even if there is no charge.
  4. The tenant has the obligation to keep the apartment/ chalet in a good condition during their stay.
  5. The tenant will not introduce any animals without the agency’s authorization.
  6. The tenant will alert Courchevel Travel & The Grand Selection  agency immediately to any of their concern regarding maintenance work. The tenant will leave the maintenance team to get in the apartment/chalet to do the urgent work. If the maintenance work is due to a damage made by the tenants, and cannot be repaired by the Courchevel Travel & The Grand Selection  technicians, and/or incur extra charges the tenant commits himself to take care of the invoice.
  7. All damages except for reasonable wear and tear are the responsibility of the tenant.


Courchevel Travel & The Grand Selection  obligations
The agency is committed to provide the accommodation to the standard it has been describe upon reservation.

Complaint
Any complaint related to a service must be raised to Courchevel Travel & The Grand Selection  agency within 72 hours after their checking day.
The weekly charge cannot be adjusted due to services not being required.

Capacity:
The present contract is established for a maximum capacity of person. This number of people confirmed on the contract must not be exceeded.
In case of non authorized overflow, the agency will be able to its discretion to refuse the extra people or to charge the tenants of 20% of the public price per person.

At 1st June 2012 standard VAT rate is 19.6%

+33 975 170 836

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Season from 6 December 2018 until 24 April 2019
Email: info@alpcourchevel.com, info@thegrandselection.com
Phone: +33 975 17 08 36 / +34 951 204 417 / +34 662 607 560 / +41 44 508 33 58 / + 7 (499) 609 26 36
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